Getting Hearing Aids – Hearing Aid Procedure

Step 1: Hearing Test
Hearing is evaluated by a hearing healthcare professional, who is specially trained in the diagnosis and treatment of hearing problems. A hearing evaluation typically takes about 30-45 minutes.
Step 2: Hearing Aid Evaluation
We will discuss what your options are – whether this involves hearing aids, hearing protection or simply continued monitoring of your hearing. It may even be possible to try out a hearing aid right in the office to give you an idea of what the experience will be like.
Once we decide on the style and level of technology that is right for you, we may take earmold impressions of your ears. These will be sent to the hearing aid manufacturer where your instruments will be custom fit for you.
Step 3: Fitting
About 1-2 weeks later, you will come in for your fitting appointment where we will fit the hearing aids to your ears and program them according to your hearing loss.
Today’s hearing aids are highly adjustable and can be fine-tuned extensively. We will typically not do a lot of fine tuning the first day, but wait until the follow up appointment. This allows you time to get used to the instruments.
Steps 1-2 are typically done on the same day and take about 1 to 1 ½ hours to complete.
Step 4: Follow Up
About 1-2 weeks after the fitting, we will make fine tuning adjustments to the instruments if needed – based on your experiences with the hearing aids in your own life. This could be increase or decrease in amplification, based on the specific situation. We may also use specialized equipment (called Real Ear Equipment) to measure exactly how the hearing aid is amplifying right in your ear canal. If there are any issues with the physical fit of the instruments, these can be addressed as well.
Step 5: Additional Follow Up
Your ongoing satisfaction is important to us well beyond your initial purchase. Every six months our customer care specialist will contact you to schedule a cleaning and hearing aid check up to ensure your hearing aids are working at their optimum capacity. We will also schedule a yearly hearing test to monitor your unique hearing requirements. All ongoing services are free of charge. At Pindrop maximizing your hearing health is our highest priority.